Booking & enquiries
How to reach us, what happens after you send a message, and how bookings work.
How do I book a trip?
Send us a note through the enquiry form, WhatsApp us at +975 17615474, or email bhutangnhheritage@gmail.com. Tell us your dates, group size, and any preferences. We reply within one business day with a proposed itinerary and a clear quote — no obligation. A deposit is only requested once you're ready to confirm.
How quickly will I hear back?
Within one business day, usually sooner. If you're on a tight timeline — a festival that's a few weeks away, or a specific festival window — WhatsApp us and we'll prioritise the reply.
Do I need to know my exact travel dates?
Not at all. "Sometime in autumn 2027" or "flexible" is a perfectly good answer. If you're chasing a specific festival, we'll pin the dates to it. If you're aiming for a weather window, we'll suggest the best departure week.
Is there any obligation once I send an enquiry?
None. You'll receive a proposed itinerary and an itemised quote — no deposit or commitment required at that stage. Consider it a conversation, not a booking.
What's your cancellation policy?
Standard terms, always issued in writing with your quote:
• More than 60 days before departure — deposit fully refundable.
• 60 – 30 days — 25% cancellation charge.
• Within 30 days — charges rise with the closeness of the departure date, per TCB guidelines.
Travel insurance covering cancellation is strongly recommended.