We had a good holiday in Bhutan…While it definitely could have been better.Sharing my inputs/feedbackGreat Experience-Both our guide/driver / assistants (Barun/Kado) were very knowledgeable and
extremely helpful and supportive.-They understood our requirements and did what was required to meet the expectations- Barun Wangkley ensured we experienced ‘local’ specialties (Ex: Hot stone Bath / Dinner @ a Home stay), which was really good and thoughtful.- Kado as a guide was always there to assist, Including helping my wife make it to Tiger’s nest and back…wouldn’t have been possible without his support and patience-They (Barun and Kado) were patient with us and answered all our queries about their country and culture.- Full Credit to Barun for speaking with Bhutan Olympic Committee to move my Marathon registration to 2021 (Else I would have lost approx 7000 Rupees)Not so good- We started from Phuentsholing Approx 2hours late due to non-availabilty of hotel voucher for Immigration – Due to confusion with the travel agent, I missed the Bhutan International Marathon…This aspect should have been managed better- Due to the confusion/time lost, we could not visit Haa valley, which was part of the Itinerary…Were advised by Barun there is snow/ice @ Chellela pass and therefore not visiting Haa might be the right thing to do from a safety perspective, hence we agreed…The travel agent should have advised that there is a possibility of snow/ice at the time of drafting the itinerary- We could have done more sightseeing with better utilization of time/ coordination (We did no sightseeing in Thimpu)- Hotels were changed multiple times post the circulation of the itinerary.-On our trip back, we requested for a change.i.e. stay last night @ Siliguri rather than Phuentsholing (Given the long drive for an early morning flight)…I agree It was a last minute request from my side just the night before leaving(Post a good suggestion by Barun)…However getting the last night stay at Siliguri was a bad experience and ultimately had to shell out some money from my side…I’m not looking for a refund, however want the feedback shared with the travel agent.Totally understand no could have anticipated Corona and the confusion that resulted from it…but some of the things listed above could definitely have managed better.On a rating perspective I’ll rank the overall trip a Generous 4 Star out of 05…This rating is totally because of Batun Wanglay and Kado…They did well!Am happy to use their services again….With the right amount of improvement.